Sales Training

May 9 ~ 10, the company was held in CHEERSONIC hall named “interpersonal communication” sales training. To participate in training the students are from in selling the company’s industry commissioner, they are in the phase of the growth of sales work. The training aims to improve the new sales staff’s ability to quickly understand and grasp the customer demand, study analysis of different types of customer personality, psychological characteristics, so as to effectively use the right way to interact with customers.

In two days, the “interpersonal communication” training on trust model is established on business occasions, help students understand the characteristics of each type of person and behavior as well as the method of dealing with. In sales work, sales staff need to understand customer’s communication style. Only recognized by customers, customers can accept our products or Suggestions. Therefore, the trust is the premise. Build trust first step is to avoid their shortcomings, showing the merits of customer value. By understanding the customer’s style to reasonably adjust their behavior, finally to establish mutual trust.

When customers believe that we can understand his needs, can accurately grasp his problem, will enhance the trust of the customer and our products or Suggestions to us. At the same time, with the customers of different style, need to sales staff has the very strong flexibility. When we try to change the customer, or allow customers to accept our products or Suggestions, a party change is easy to fall into the “change, defense, attack” deadlock. As a result, the sales staff need to identify and respond to and resolve the defensive behavior of others, to promote benign cooperation.

Through professional training, the new sales staff to have a clear classification of all kinds of interpersonal communication style, the strategy also has the understanding of the system. Individual student just met difficult stalemate in the practical work, through the teacher’s inspiration, thought suddenly, to work in the engines are more direction and confidence. As the saying goes: enemy and know yourself, ever victorious. Believe that the new sales staff in the vast market competition, will have a tear.